| Technology Integration How
to Use This Guide |
| District Software Initiatives |
Awareness of Available Resources
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| SMART Technologies
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Effective Technology Integration
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| Roles of the TIS/TMC/Field
Services Technician
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- Technology Integration Specialist
(TIS)
à
The TIS assists in the learning process by creating independent
technology users. The TIS enable coaches/teachers/administrators/staff
to grow and support themselves in technology use.
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- Technology Maintenance Contact
(TMC)
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The TMC will act as the single point of contact for technology
equipment
issued in a building.
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- Field Services Technicians (FS
Tech)
à
The Field Service Technician installs, troubleshoots,
and supports IT
hardware (computers, printers, servers, etc.).
He/she will also install and
troubleshoot functionality of software. They will also test new equipment
for deployments in LCSD#1.
à
LAN/WAN technicians
install/test/support networking hardware (switches,
wireless servers, etc.), maintain network uptime, and test new equipment for
deployment in
LCSD#1.
àTelecomm technicians
install,
troubleshoot and support phone hardware,
install and troubleshoot
functionality of phone software, and test new equipment
for
deployment in LCSD#1.
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Service Desk personnel serve as the
single point of contact for receiving IT
support incidents. They also maintain the support incident database.
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Technology
Integration
